Written Testimonials

On one of the hottest days of the summer the crew working on our roof were professional, hard working and respectful to our property and our neighbours property. A JOB WELL DONE.
We are pleased doing business with your company.
 
Date of Posting: 08 August 2016
Posted By: Anonymous
Hello,

I just wanted to complement the team that did my roof in Hamilton a few weeks ago. The did a top quality job, were super fast and cleaned up well. I just wanted to thank them for their quality job.
 
Date of Posting: 08 June 2016
Posted By: Anonymous
Hi Mark.. Just paid for my roof and I wanted to tell you how happy I am with it. Shingles are fantastic and the entire job looks great. The crew were very professional. Thanks for selling me the best roof ever!!
 
Date of Posting: 28 April 2016
Posted By: Anonymous
I just wanted to let you know how pleased I am with my new roof. This is the third roofing contractor i've dealt with in my 35 yrs of owning houses and it was by far the best‎ experience. It all seemed so precise and effortless. They had a system and cleaned up the site everyday. I would not hesitate to recommend your crew at DeLuca. It was an exceptional job and a great experience.
 
Date of Posting: 20 November 2015
Posted By: Anonymous
I just wanted to let you know that the service technician was hands down the best service technician I have ever had the pleasure of dealing with. He explained everything to me and was super accommodating. I will absolutely recommend you guys to ANYONE who is asking for a roofer.

Thank you!
 
Date of Posting: 18 November 2015
Posted By: Anonymous
To Harley,
Just a note to say thank you for doing my roof. I really like the shingles and so does the family. Your workers are very friendly and they are good at cleaning up as they go along, they seem to be well organized.

Thank you again.
 
Date of Posting: 26 June 2015
Posted By: Marilyn
The DeLuca Roofing crew replaced my house roof yesterday and the project went like clockwork. Clearly the
six-man crew was experienced as there was a smooth efficiency to their work that was evident throughout
the day. The organization of the support services (delivery of the bin, the plywood decking, etc.) and the removal
of all evidence of the project at the end of the day was very impressive also. Without exception all of the men were
pleasant, patient and forthcoming with information as I asked questions while they were working.

The entire project, including all the help and information you gave me at the initial sales meeting, has been a very
positive experience for me, and I thank very much.

Kindest regards,
 
Date of Posting: 28 May 2015
Posted By: Anonymous
Doug

Just want to thank you for helping us out today. We had a terrible night and terrible morning and the way you treated us made a bad day better. When we look back on this experience we will always remember how well we were treated.

DeLuca's excellent reputation has been built by employees like you and DeLuca will always be our first choice for roofing.

Best Regards
 
Date of Posting: 07 August 2014
Posted By: Anonymous
I just wanted to send you a quick message to let you know how happy we are with the job your team did on our roof. The roof looks great, and while that should be enough to make us happy, what we really appreciate is the professionalism shown by everyone that came to our house. Courteous, polite, respectful of our property...and hard working. Careful at the end of the day to ensure everything was cleaned up.

A roof is a huge expense. We are glad we went with DeLuca, and really appreciate the guys that worked on our house. Real professionals. Please extend our thanks to them.
 
Date of Posting: 07 May 2014
Posted By: Anonymous
Good morning Mike – My wife and I would like to thank you for stopping by and completing the paperwork for recently completed re-roofing of our house.

As we mentioned, this sub-division is “of a certain age” and virtually all of the houses in here have had to have their roofs replaced. As a result, we have seen many work crews, many with dubious exhibitions of work ethics!

We were very impressed, therefore, with the professionalism of your crew.

They were courteous, thoughtful, diligent and careful throughout their work on our house, particularly with respect to maintaining the cleanliness of the property.

We are fairly sure no one likes to undertake the necessary expense for roof repairs but when that expense is obviously met with value it certainly lessens the stress!!

So please extend our thanks to Bernie and your crew members for a Professional job well done!
 
Date of Posting: 25 April 2014
Posted By: Eric
Hi, I just wanted to let you know I just got off the phone with Wayne who made a service call at my house. He was very professional and took the time to inspect all parts of my roof, from the vents to the exhaust pipe and even down to the eves. He took the time to explain to me what he saw and how the flange on the black exhaust pipe the seal was cracked/broken. He sealed it back up and discussed what I should be watching for in the weeks to come. He also explained to me what to watch for in the attic when I go to check out the inside. I was really impressed with Wanye's customer service and professional attitude when talking to me on the phone. I would come back and deal with Wayne anytime. I didn't feel rushed and I felt really comfortable with him. You did an awesome job Wayne, keep it up!
 
Date of Posting: 27 February 2014
Posted By: Anonymous
We would just like to say how happy we are with the installation of our new GAF roof from DeLuca Roofing.

We really appreciate the time, effort and interest that you showed in explaining the various details that make up a good roof, and patiently answered all our numerous questions. The roofing team, led by Kyle, was excellent. He is a very thorough manager and we felt very comfortable and satisfied with the work that they did on our roof. As well, John Deveau was also instrumental in organizing the final details regarding the installation and the inspection of the final product.

In summary, our entire experience with DeLuca Roofing was superb from our first meeting, which was a stressful one considering there was water pouring through the ceiling inside the front door, right through the last day. We certainly would not hesitate to recommend your company to any of our neighbours or friends and wish you all the continued best in your business.
 
Date of Posting: 13 May 2013
Posted By: Anonymous
Brandon was a pleasure to deal with. He was respectful, polite and very competent from the first introduction to wrap up.
 
Date of Posting: 27 February 2013
Posted By: Bruce
Thanks Harley for your expertise and DeLuca - Great Job!!
 
Date of Posting: 05 December 2012
Posted By: Anonymous
Thanks for stopping by to see how we liked our new Duraflo roof vent guards. When we called DeLuca roofing to install new shingles on our house we were very happy to hear that Mike Strecker had a new product to show us to protect the vents. We have raccoons, squirrels, chipmunks etc. in our neighbourhood and the evidence was there on our roof that they were attempting entry into the house. The new Duraflo vent covers are working like a charm. My only comment would be that it would have been nice to have a colour choice. As our roof is a two tone brown, brown covers would have been nice. However, colour is NOT a issue when it comes to protecting the house. Not only did we get a stellar roof with DeLuca, everyone from Mike, to roofers to the flashing guy, were great. We are very impressed with both the roof and "critter guards". Thanks again for taking the time to survey your product on location.
 
Date of Posting: 24 October 2012
Posted By: Anonymous
I wanted to take a moment to tell you how happy we were with your sales representative Joe Frankum. Joe was professional, pleasant, and went out of his way to help us with our roofing needs. Joe was the reason we decided to go with Deluca to get our roof replaced. He is a fantastic sales representative. Thank you.
 
Date of Posting: 23 August 2012
Posted By: Anonymous
Hi There

I'd sent in a note early early Saturday about shingles that'd come off during the night's bad wind. My wife was home today and Pete was by in the am and patched things all up had a look around the rest of the roof.

The quick response was much appreciated, excellent customer service.
 
Date of Posting: 06 March 2012
Posted By: Chris & Karen Taylor
Kyle was a wonderful and positive person who took the time to provide in depth answers to any of my concerns. He took care and did the job so well it was as if he was working on his own home. He kept his crew in such good order that apart from the hammering, I would have never known they were here. The guys were so quiet and so polite.
 
Date of Posting: 25 January 2012
Posted By: Anonymous
I would like to thank everyone at Deluca roofing for helping me with my roof. When I bought the house I was informed that the roof was 2yrs old which was part of the reason i bought the house. Let me tell you it does not matter if the roof is only 1 day old if it wasn't done correctly then you will have problems!!! This 2yr old roof leaked in my daughters room damaging the ceiling and wall and so I called Deluca as I heard they are honest and do excellent work. I can't say enough about what a great job they did-my roof no longer leaks and they even came back and sealed the old skylight that leaked in my other daughters room free of charge. They informed me that these skylights will need to be replaced or removed "Roofs should not have holes cut into them!" This is part of the honest component of their work they will be direct - no sugar coating just to get a sale!! I highly recommend Deluca- they stand behind their work and will do the job right the first time!!! I will call them back to have them remove the old skylights before they leak again!!!! Thank-you for doing a great job!<br /><br />
Happy New Year to all!!
 
Date of Posting: 02 January 2012
Posted By: Jennifer Martin
Dear Allan and Mike
The Board of WCC #282 in the Villages of Glancaster would like to express our thanks and appreciation to your crew who recently worked on the reroofing of the five units in our phase. The crew were polite and courteous and displayed a high standard of cleaning up the area after completion of the work.

We will contact you early next year as we proceed with the second phase of units requiring re-roofing.

Once again out thanks to you and your staff.
 
Date of Posting: 18 November 2011
Posted By: Wentworth Condominium Corporation
Good quality, excellent personnel - we are pleased.
 
Date of Posting: 13 September 2011
Posted By: AG
For the last year I have been looking for a good roofer. Everyone I ask about their roof it was a horror story. I had worked for Mac University for ten years doing their flat roofs and slopped roofs as I knew what to look for in a roofer. I talked to a landscaper and he highly recommeneded DeLuca Roofing as he had seen jobs that they had done. So I took the nervous challenge. The first person I met was Paul at the Hamilton Home Show. I finely found somebody that was honest and knew what they were talking about. Paul came to my house and I was most impressed how long he took to explain the job. Then came the day of putting on the roof. When I met Doug and his crew, I was really impressed at how early they started at 7:30. I was really impressed how well they covered everything up even the sun deck. I feel I was very fortunate to have Doug and his crew working on my house as I could tell right away from the start they knew what they were doing and also so polite. I am sure if more people had Doug and his crew working on their home, there would be a lot of happy people. Also they left the place spotless. I wish you and your staff all the best and hope that you do roofing for many more years. It's nice to see that there is still an honest roofing company still out there.

A letter from a happy customer.
 
Date of Posting: 09 August 2011
Posted By: Anne & Brian
I am very pleased with the work and the workers. I could not have had better people come to work at my home. They worked hard, stepped over gardens and took care to cover everything properly. Even the guy who came to take away the old shingles brushed the driveway. Mike did a very careful inspection of the completed work. I've already told other people how satisfied I am with DeLuca roofing. Things could not have been better.
 
Date of Posting: 09 August 2011
Posted By: Ron
I felt compelled to send you this email regarding a recent roof repair to my home located on the west mountain. My son-in-law noticed some shingles and flashing were missing while cleaning my eavestroughs. I called your office on Wednesday, September 10th/09 and your receptionist informed me the repair would be under warranty. She indicated that a service man would probably be able to attend to the repair on the following Monday as this was the busy time of the year. The very next day, my wife received a call from you repairman .... Chris, I think his name was. At any rate he seemed quite professional, knowledgeable and had the damage repaired in short order.

I am very pleased with your service and personnel and felt your company should be made aware.
 
Date of Posting: 09 August 2011
Posted By: Lyle
To Whom It May Concern,

Had the pleasure of having my roof retiled this summer.

It was a good experience, from the representative at the first appointment to the hard quick working crew, to the man whom came out to make sure all was well and I was taken care of and the man whom installed the flashing.

Was surprised not to have asked for a deposit and that everything got done quickly and professionally and only when the job was perfect did someone come out and collect the money and that after several weeks when the job was completed.

Thank you for a great job,
 
Date of Posting: 09 August 2011
Posted By: Anonymous
This wonderful work was done by Peter. He is an employee that DeLuce should be very proud of.

Peter came right away to my rescue when I discovered my roof was leaking. He was so kind and dependable and did a fabulous job.

Thank you Peter - I really appreciate the fine job you did.
 
Date of Posting: 09 August 2011
Posted By: Joan
Hi Melissa and Rob a call came in on Friday August 13 from a customer named Wendy on Autumn Leaf Rd. Dundas to say that Chris was at her home and he is the nicest and most respectful service person she has ever had and she wanted his supervisor Rob to know. Great job Chris.
 
Date of Posting: 09 August 2011
Posted By: Anonymous
Pete was out yesterday to assess our leaking roof. It has been 7 years since you installed the roof.

Pete provided hassle free, professional service. It was such a relief to have someone come and look after the situation. My husband is waiting for knee surgery and could not climb up and assess the roof leak himself.

Thank you to Pete and DeLuca Roofing for superb understanding and customer service. DeLuca will be our choice when we need to replace our existing shingles down the road. We feel confident with your quality, service and quote.

Thanks again for your quick attention to our needs.
 
Date of Posting: 09 August 2011
Posted By: Anonymous
A note of thanks for the quick response to our phone call by Chris Tratch re: a leak in our roof from which water was dripping into a light fixture. We have every confidence that he solved the problem on Mon. Nov. 29/10. Did a great clean-up and was very pleasant and helpful answering our questions.
 
Date of Posting: 09 August 2011
Posted By: Trish
Hello Rob,
I would like to convey our very positive impressions to you and your staff for the roofing work done at our home in April. From the beginning in dealing with Paul Robb, to throughout the process with Mike Strecker and Kyle's crew we were extremely impressed with the care, politeness, obvious skill that each member performed. The follow up work with the custom gutter guards and metal flashing continued the model of excellence and this was further reinforced by Wendy's helpful manner in the office. I'm forgetting the name of the metal flashing person, but he was extremely polite and professional with his work. He, like the others, obviously takes pride in his workmanship.

Please pass along our grateful appreciation for a job well done. Our work had the added challenges of co-ordination with a mould removal crew and an insulation crew in order to address pre-existing circumstances that created winter ice damn issues with a cathedral ceiling. The solution is now in place thanks to these efforts being dovetailed by the two crews. The bulk of the work was done in two days which was very impressive since most of the sheathing was replaced. And, my wife's extensive gardens were carefully dealt with which was very much appreciated. Your staff were a true pleasure to work with.

Thank you,
 
Date of Posting: 09 August 2011
Posted By: Ashton Place
I want to offer a special thank you to DeLuca Roofing Inc. and especially Peter for the time he spent to repair the roof problem on our home. DeLuca Roofing does indeed stand behind its work and products. I really appreciated Peter's concern and dedication to get the job done right. It's been a pleasure to deal with Peter and everyone in your company. I would (and do) recommend DeLuca Roofing. If you ever need a reference, please don't I hesitate to contact me.

Stan
 
Date of Posting: 09 August 2011
Posted By: Hon. Stan Keyes, P.C.
Thanks, Melissa. I appreciated the quick response to my problem. Peter did a fine job. He is an excellent representative of an excellent company which I will continue to recommend to my friends and neighbours.

All the best,
 
Date of Posting: 09 August 2011
Posted By: Barrie
Good Afternoon,

I am new to "home" ownership, I had purchased my parents home -the roof needed to be done, and being rather inexperienced at selecting contractors, I had originally given the contract to a company that provided a lower quote. What a mistake!! My roof leaked more now, than when it did with the old roof & I was not able to get the original contractors to come back and fix the problem -and the problem was severe. I needed another contractor to fix the problems created by the original contractor... this time I selected the contractor based on "reputation" -which was DeLuca.

I wanted to say "thank-you". My roof no longer leaks. Your workers were professional, courteous, knowledgeable, and took pride in their work. Even the, follow up was excellent. Please feel free to use me as a reference as many tirnes as you'd like. I am "so" impressed with the help you gave me. Also, please, give my compliments to the men who worked on my home, and my compliments to management ~ excellent team, excellent standards. I will be calling on you when I need my next new roof, and have been passing along your name to all of my friends.

I sincerely thank-you
 
Date of Posting: 09 August 2011
Posted By: Mary
Dear Carrie, Harley & Mike @ DeLuca Roofing

Each of you have played a pivitol role in helping us to reach our objective of re-roofing our house and filing a successful claim.

Carrie; right from my first conversation with you in June of this year, your commitment to excellence in customer service spoke volumes about DeLuca Roofing. I knew early on DeLuca was the company we needed to deal with. In all your help, please accept our sincere thanks. Knowing that you were a fan of Egupt was an unexpected bonus.

Harley; you were always available and willing to take the time to walk me through all the details associated with the re-roofing world or completeing yet another claim form! Thank you for all of your efforts.

Mike; Finally, thank you for your many coordinated efforts and for sending out Sheldon and his team to do this job. They were an amazing group of people to watch. While the weather has prohibited my husband from seeing the finished product, milder weather, this coming weekend should make it possible for him to see it. I will be in touch with you, re: the cap and caulking that remains in hopes of getting these final pieces completed before January. Thank you for all of your efforts as well.

With Our Sincere Thanks
 
Date of Posting: 09 August 2011
Posted By: Barbara & Paul
Carrie & Harley,

My wife and I just wanted to thank you and everybody at DeLuca for the job done on our roof. We love the look and wish we had done it years earlier.

I also dislike the job you did because my wife now wants to replace our garage and front entrance doors. She feels they detract from the beauty of the roof.

Thanking You
 
Date of Posting: 09 August 2011
Posted By: Micheal
Hi Wendy,

We are happy to be used as a reference for DeLuca Roofing. We were pleased with our interaction with the entire team!
 
Date of Posting: 09 August 2011
Posted By: Cathy Brown
Good Morning,

I would like to say thank: you to you and the gentleman who came around to inspect our roof. When I phoned to ask to have the roof inspected I was not expecting it to be at no charge and was prepared to pay for the service. I just want to make sure that any problems or potential problems are identified early so that they can be dealt with before any issues become major damage. The fact that the inspection this time was complimentary is very much appreciated. This just goes along with the excellent service and care we have received from DeLuca Roofmg and ensures we will be a repeat customer whenever the need arises.

Again many thanks.
 
Date of Posting: 29 July 2010
Posted By: Jack
The crew was very professional and I am so happy. It is great how laid back and calm everyone was - I will recommend DeLuca to my neighbours
 
Date of Posting: 07 December 2009
Posted By: Anonymous
Dear DeLuca Roofing Staff,

I'm impressed. From the estimating by Jason, delivery of roofing materials by John, to the workmanship of the roofing team. Everything went like clockwork. The bin was picked up today so well! So professional, well done.

Thank you.
 
Date of Posting: 05 November 2009
Posted By: Barbara
Hi Wendy
Hope all is well. Just wanted to send a note that Pete completed the work at my house and that I am thoroughly happy with the job he did. He communicated well, was very polite and you would never know he was here. He left the property cleaner than he found it. I am very happy -Pete has a great can do attitude. I will highly recommend Pete and DeLuca Roofing.

Best Regards,
 
Date of Posting: 16 October 2009
Posted By: Nando
Thank you for doing an excellent job installing new shingles on my home. It was a pleasure dealing with Harley, Mike and Kyle's team.
 
Date of Posting: 05 August 2009
Posted By: Anonymous
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